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Return Policy

RETURN POLICY

Last updated March 25, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@blackdogtracks.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Black Dog Tracks LLC
Attn: Returns
RMA #
2801 S. Andrews Ave  
Ft Lauderdale, FL 33316  
United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned or exchanged:
 
     ●     Used   

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
8883109745 
support@blackdogtracks.com 



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General Disclaimer

Black Dog Tracks™, Bobcat®, Case®, Caterpillar®, Cat®, Ditch Witch®, Gehl®, IHI®, JCB®, John Deere®, Kobelco®, Kubota®, Morooka®, Mustang®, New Holland®, Takeuchi®, Terex®, Vermeer®, and Yanmar® (hereafter, collectively referred to as "Marks") are trademarks and/or registered trademarks of their respective owners, who are individually identified in our Legal Disclaimer section of our Terms of Use. Nothing on this site shall be construed as granting any license or right to use any Mark without our prior written consent, or that of any third party that owns a Mark displayed on the site. All trademarks and copyrighted material are the property of their respective owners and the use of such material by Black Dog Tracks, LLC is for informational purposes only.

The product images shown are for illustration purposes only and may not be an exact representation of the product. Black Dog Tracks reserves the right to change product images and specifications at any time without notice.

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